Our MT5 Trader

Once you have created an account by going through the application which you can find here. Once you have account, you can log into the platform here.

You can find your account number by logging into the Onyx Portal. Once you are logged in the account number is dispayed in the top right of your home page. You also should have received an email with your account number upon signing up. If you are still having issues, please reach out at trading@onyxmarkets.co.uk or 0203 097 5000.

You can fund your account using a bank transfer or open banking. Please ensure that any payments made are from an account in your name. We do not accept third-party payments or transfers. We do also not accept cash, cheques or crypto payments.

The Onyx Server is called OnyxCapitalAdvisory-Server

As of now, we operate on a phone dealing-only basis with all Onyx Products (oil products). All FX products are free for digital trading via your MT5 platform.

Please contact the client management team for assistance on a password reset.

Yes – Our MetaTrader 5 platform has a chart function which allows you to have multiple charts on screen, using various time frames, indicators, strategies, drawings and much more.

You will first need to download the MetaTrader 5 app on from the App Store or Google Play store. Once you have signed up you will receive your log in details. You can then select the option to ‘Log In’ via the app using your new log in details.

When you sign up for an account, you will receive your log in details. With MetaTrader 5 you will be given a numerical log in ID and a password which you can change once you have logged in.

The platform itself has a functionality course which shows your how to use the various tools available in the platform. There is also a MetaTrader 5 guide which can be found here. Please reach out to our Account Managers via this number: 0203 097 5000.

MetaTrader5 available on Windows, Mac, Web, iOS and Android devices.

For the downloaded terminal windows 10 or later is strongly recommended, any Apple MacOS will also run the platform. if you don’t have either then please use the web terminal.

 IMPORTANT: In order to trade using the terminal you must have ‘Algo Trading’ enabled. 1. Easily switch between markets, without the need for market watch 2. Close all positions or all winners, reverse the direction of the trade (if you think the market is going to rebound) or hedge your position with on click (great for economic data releases if you want to keep your position but ride out the volatility)

3. Change trade size, add take profit, stop loss or trailing stop loss 4. Spread (in pips) 5. See your estimated margin requirement (how much of your equity goes into a trade) 6. Preset your favourite volumes, so they are easily selectable

7. Balance information for your account

8. Information on the open positions on your account and the ability to edit them 9. Chart Controls

• GRD – Show Gridlines
• TRD – Show trade entry line
• MRK – Show order markers
• LDR – Show order ladder (for easy order inputs)
• Bid – Show bidlines
• ASK – Show askline
• PER – Show dotted line for where each day ends
• VOL – Show volume
• HST – Historic Trades
• HL0 – High low of the day
• HL1 – High low of yesterday
• HLS – Recent High/Low points of the most recent swing
• PVT – Show Pivot Points
• CNT – Candle Countdown (showing how long until the next candle starts)
• 10. Lot size Calculator – calculate the lot size from your risk tolerance.
• 11. Information about the symbol, daily range and the trend/momentum/strength on the current time frame.

10. How to use the ladder: The green and red bars on the left of the terminal can be used to easily set orders at a specific price point. The lots need to be set first on the terminal and when setting the order it needs to have a stop loss and take profit (these can be changed or removed afterwards). The green ladder or left ladder is for buys, the right ladder or red ladder is for sell orders.